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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bill Nye

November 16, 2025

5  out of  5
rating by Bill Nye
"Very friendly staff."
We responded:
"Thanks Bill Nye your review is greatly appreciated. "
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Lydia Springer

October 30, 2025

5  out of  5
rating by Lydia Springer
"Brittany is always efficient and great to deal with. Thanks!"
We responded:
"Lydia, Thank you for taking the time to share your thoughts! We think Brittany is pretty good too and we’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jerry Harwell

October 30, 2025

5  out of  5
rating by Jerry Harwell
"Wendy Cantrell was super helpful going over options for our insurance needs"
We responded:
"Thank you for reviewing our State Farm office! Wendy has a history of spending time with people and trying to support their insurance needs. We appreciate your business"
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Melanie Banker

October 29, 2025

5  out of  5
rating by Melanie Banker
"Wendy is very helpful....love working with State Farm!"
We responded:
"We’re honored by your positive feedback! Wendy is a very important asset for us, and we look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Noe Sosa

October 29, 2025

5  out of  5
rating by Noe Sosa
"Great people, Great Service, and Great Staff !!!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Emily King

October 28, 2025

5  out of  5
rating by Emily King
"Great Company, Great People"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Destanie Weismore

October 27, 2025

4  out of  5
rating by Destanie Weismore
"Great customer service and always willing to help."
We responded:
"We appreciate you taking the time to leave a review! Your feedback is important to us, and we’re glad we could meet your insurance expectations. If you have any further suggestions, we’re all ears!"
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Corey Terrell

October 8, 2025

5  out of  5
rating by Corey Terrell
"Wanted to thank Mrs. DeLong for assisting me with my claim. Customer service was excellent."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Mrs. DeLong provided you with excellent customer service and was able to assist you with your claim. We truly appreciate your feedback and look forward to serving you again in the future!"
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B B

September 29, 2025

5  out of  5
rating by B B
"Brittany is terrific. Very sweet and enjoyable to do business with ."
We responded:
"Thank you for your response. We tend to thank Brittany is awesome too. We appreciate you being our client. "
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Andrew Sparkman

September 26, 2025

5  out of  5
rating by Andrew Sparkman
"Super nice and was extremely helpful"
We responded:
"Thank you so much for your kind words! We're thrilled to hear you had a positive experience and found our team helpful. If you need anything else, feel free to reach out!"
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Jackie Vaughn

July 21, 2025

5  out of  5
rating by Jackie Vaughn
"I've been with Neil Helton State Farm for over 20 years. I always get excellent speedy service. The girls in the office are wonderful. Neil is great to work with. I would recommend them for all of your insurance needs."
We responded:
"Thanks so much for the awesome review and for being with us for over 20 years! We’re so happy to hear you’re pleased with the service from Neil and the team. We really appreciate you recommending us and look forward to helping you with your insurance needs for years to come!"
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Brandy Lee

July 13, 2025

5  out of  5
rating by Brandy Lee
"Wendy was so helpful and handled all my insurance needs efficiently and with such a great attitude!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! Wendy is a great asset to our team and is always happy to help. "
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Madhu Krish

June 23, 2025

5  out of  5
rating by Madhu Krish
"Great customer service by Crystal!! She was prompt, friendly and knowledgeable!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Drew Barrett

June 17, 2025

5  out of  5
rating by Drew Barrett
"Our family has used Neil and his Team forever. The care and professionalism he and Wendy provide is perfectly-perfect! HIGHLY RECOMMEND"
We responded:
"Drew, Thank you for your 5-star review! Wendy is a very caring individual and always tries to make our customers concerns her own, happy to be your good neighbor!"
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Jonathan Hillis

June 17, 2025

5  out of  5
rating by Jonathan Hillis
"Wendy went far beyond expectations on getting me insurance from where my insurance company got bought out and I wasn't aware of it until my payment didn't come out. THANKS WENDY"
We responded:
"Jonathan, thank you for taking the time to share your thoughts! We’re glad to know, Wendy provided excellent service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Lucas Evans

June 16, 2025

5  out of  5
rating by Lucas Evans
"I recently moved to the area and needed to update my car insurance. Crystal was friendly and professional and did a great job. I have a classic truck as well as a new car that I am financing and she was able to help me get the right coverage for both vehicles. I highly recommend this office and Crystal for your insurance needs."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Aprilgfjfhggghhghgg Stotts

June 16, 2025

5  out of  5
rating by Aprilgfjfhggghhghgg Stotts
"Great Service, They were Very Friendly and Helpful with my needs. I definitely give them 5 Stars."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Chanda Turner-Hillis

May 29, 2025

5  out of  5
rating by Chanda Turner-Hillis
"Brittney is always sooooo helpful when I call with questions! Thank you"
We responded:
"Thank you, Chanda! I appreciate you taking the time to recognize Brittney. She is a very good employee! Thanks Again!"
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Mary Arthur

May 8, 2025

5  out of  5
rating by Mary Arthur
"Brittany helped us get set up with auto insurance and she made the process so easy. Brittany was very helpful and extremely nice. What a pleasure to do business with a company that focuses on customer service. Will definitely recommend."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Su Wadkins

April 23, 2025

5  out of  5
rating by Su Wadkins
"Quick easy and very polite ❤️"
We responded:
"Thank you for this great review, I know Crystal and Wendy were very happy to help you in your search for insurance. We appreciate your business and look forward to a long relationship. "
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angelina charles

April 2, 2025

5  out of  5
rating by angelina charles
"We have been with Neil Helton for years. Both our personal and business is insured through his office. When I have a situation or just a question Wendy is always there to answer my question or direct me in the right direction. I, also, appreciate the way that Neil takes time to call and go over our policies and answer questions that we have yearly. Recently, we had to make a claim due to some water damage. Neil and his crew were quick to help in processing things so we didn't have to deal with the mess for weeks on end."
We responded:
"Angel, thanks so much for your review of our office. You have been a wonderful customer to us! It is your willingness to have a relationship with the people you do business with that makes the whole thing work. Again, thanks for your review and thanks for the relationship we treasure both. "
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Kelly Boles

March 10, 2025

5  out of  5
rating by Kelly Boles
"Highly recommend. I have been with Neil Helton State Farm for many years. Any time I have any questions, I get quick responses. It’s been so easy to add or remove things from my policy. They always take the time to explain everything. I’ve had a great experience."
We responded:
"Kelly, thanks for the kind words. We have truly enjoyed our relationship with you too. People like you make this job enjoyable. "
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Shannon Adcock

March 10, 2025

5  out of  5
rating by Shannon Adcock
"Absolutely appreciate this insurance company! They always give you honest advice. I trust all Neil Helton and his crew. They all go above and beyond!"
We responded:
"Thanks Shannon, I was just thinking about how long we have been together. It is always fun to share in the lives of our clients, thanks for the last 20 plus years you have shared with us. "
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todd ferrell

March 8, 2025

5  out of  5
rating by todd ferrell
"Great Customer Service!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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keith boren

February 28, 2025

5  out of  5
rating by keith boren
"Everyone is so helpful. They are very knowledgeable about their products and how they can help you with your needs. Been using them for decades. Wouldn't go anywhere else."
We responded:
"Keith, thank you for taking time to acknowledge us. We appreciate your business and the Relationship we have with you. "